Overview

The conversational agents platform to deliver personalized experiences at scale.

An operating system for AI agents that take action

Permut lets you design, deploy and govern AI agents that don't just answer questions, but execute real workflows across your entire customer journey.

An operating system for AI agents that take action

Configure agents in natural language

Define brand personality, goals and behavioral rules using simple instructions, without rigid decision trees or heavy engineering.

Configure agents in natural language

Execute real workflows

Seamlessly connect your stack and let agents resolve complete workflows end to end across channels, languages and systems.

Execute real workflows

Turn conversations into intelligence

Every interaction is captured and transformed into structured insight, helping you understand customer intent, detect friction points and uncover revenue opportunities in real time.

Turn conversations into intelligence

Maintain full visibility and control

Monitor conversations, enforce guardrails and continuously refine agent behavior with complete transparency and operational control.

Maintain full visibility and control
Built for teams that take customer experience seriously