Overview
The conversational agents platform to deliver personalized experiences at scale.
An operating system for AI agents that take action
Permut lets you design, deploy and govern AI agents that don't just answer questions, but execute real workflows across your entire customer journey.

Configure agents in natural language
Define brand personality, goals and behavioral rules using simple instructions, without rigid decision trees or heavy engineering.

Execute real workflows
Seamlessly connect your stack and let agents resolve complete workflows end to end across channels, languages and systems.
Turn conversations into intelligence
Every interaction is captured and transformed into structured insight, helping you understand customer intent, detect friction points and uncover revenue opportunities in real time.
Maintain full visibility and control
Monitor conversations, enforce guardrails and continuously refine agent behavior with complete transparency and operational control.
Built for teams that take
customer experience seriously