Retail
Drive sales growth and customer loyalty while reducing support workload
Guide shoppers in real time, automate service interactions and capture actionable feedback across the entire customer journey.
Making impact measurable
500+
hours/month saved
In the last 6 months, Scuffers has handled more than 45,000 customer conversations through our website support widget, resolving half of them automatically while maintaining the service quality expected from a premium streetwear brand.
74%
resolution rate
In just a week, Permut became the first layer of interaction for customer inquiries at TRAMAS+, resolving the majority of routine support conversations automatically while dramatically improving response times.
Connect your 3PL and logistics tools
Permut integrates natively with Amphora, Bigblue and other logistics platforms so your agent can track, modify and cancel orders in real time.
IntegrationsBuilt for teams that take
customer experience seriously